Roberts Technology Solutions, Inc. is a growing IT solutions provider to small and medium-sized businesses in the Cedar Rapids/Iowa City Corridor. We consistently strive to provide the most responsive support for a variety of IT needs across a broad range of industries. We seek to improve our services with new team members who not only have the required skills but who are a good team fit, exhibit a positive attitude, and value partnerships with our clients.

If you match the following profile, we want to talk to you:

  • Enjoy variety in your daily job
  • Excellent adaptability
  • Strong problem-solving and research skills
  • Eager to learn and are open-minded
  • Excellent communicator
  • Enjoy challenging opportunities which will utilize and expand your skill set

We are always seeking team-oriented and enthusiastic people to join our team and offer a great opportunity to work in a growing environment.

Open Job Postings:

Marketing Admin

Are you a detail-oriented marketing person who wants to manage and implement multi-step, complex marketing campaigns with zero mistakes and zero missed deadlines? Do you enjoy working in an environment where exceptionally high standards are expected? Do you have a high-level of confidence in your ability to implement marketing plans and improve their results? Do you have experience coordinating direct mail print production, e-mail, web, SEO, and telemarketing communications to produce a result?

For the versatile marketer who said “yes” to all of these questions, this is the opportunity for you. We are a small, fast-growing IT Support firm in need of a high-performance marketing admin who can implement, manage, and improve the various marketing campaigns we are running. The best person for this position is someone who is high-energy, detail oriented and never happy with anything less than perfection. Those looking for an easy “9-5” job and slower pace should not apply.

In this position you will work directly with the President in implementing and managing various marketing systems and campaigns to achieve our company’s short and long-term revenue objectives. We are one of the most unusual and successful IT firms in our space and have an excellent reputation and client base. A true “A” player in direct response marketing will find our marketing savvy, sharp and fast execution on ideas, and customer focused approach to be a thrilling opportunity and a wonderful place to call home.

Success in this position will be measured in the following areas:

  • Your ability to quickly learn and take over the management of several campaigns, systems and tasks already in process. The ideal candidate will be confident and resourceful enough to quickly take charge of what needs to be done.
  • Ability to flawlessly develop, implement and manage multi-step, multi-sequence marketing campaigns both online and offline simultaneously. Your ability to hit production deadlines and execute without mistakes (or excuses) is crucial.
  • Excellent communication skills. At a minimum you will need the ability to communicate clearly and concisely. Ideally, you will have the ability to write persuasive sales copy and communications, or at least understand the basics of sales copy to improve our current marketing activities.
  • Your ability to coordinate production on various marketing campaigns using a variety of media including print production, direct mail, web sites, e-mail, videos, audio, conference calls, webinars, teleseminars and in-person presentations with little supervision.

Your ability to use your direct marketing and sales expertise to improve the results of the various campaigns and systems we are already running.

Ideally, this person will have a true passion for marketing.

If you have what it takes to fill this role, please submit a resume by e-mail to detailing your work and school history and accomplishments (not just a list of task and job responsibilities), as well as a brief, one-page summary explaining why you think you would make an excellent candidate for this position.

Helpdesk Technician

Roberts Technology Solutions, Inc (RTS) is an IT Solutions provider in the Cedar Rapids/Iowa City Corridor. We provide solutions for IT needs for small to mid-sized companies in the Corridor so they can focus on their business instead of the challenges of their IT.

The mission of a Helpdesk Technician is to confidently and comfortably work with clients to efficiently understand and effectively empathize regarding their request, enabling them to successfully troubleshoot, diagnose, and resolve any and all issues related to an end user’s workstation.  A Technician will be involved in providing both proactive and reactive support for a client’s needs regarding their networks, desktops, laptops, applications, phones, tablets, email and applications and provide detailed documentation of the task.  A Technician is expected to have advanced knowledge of Windows operating systems, as well as intermediate knowledge of networking and Windows domain environments.  Finally, it is crucial to be able to communicate clearly and effectively, leading to a thorough understanding of the needs of the client.

Key Criteria/Requirements

  • Experience handling diverse customers, from industry to size to organizational culture
  • Experience working as part of a tight team – relying on others and having others rely on you
  • Experience working in an environment where you are trusted to work independently at times and be self sufficient
  • Experience working with multiple levels of clients and colleagues, from executives to hourly associates
  • Experience working with a growing team
  • Experience managing multiple priorities
  • Experience focusing on the details
  • Willingness to learn from staff mentors to develop professionally

Local candidates only.

Job Type: Full time
Compensation: $35,000 - $55,000/year plus benefits

Please submit a cover letter and resume through the form on this page.