Careers

Are you looking for variety in your daily job? Can you handle a number of different environments continuously? If so, you may have what it takes to be an RTS team member.

Roberts Technology Solutions, Inc (RTS) is an IT Solutions provider in the Cedar Rapids/Iowa City Corridor. We provide solutions for IT needs for small to mid-sized companies in the Corridor so they can focus on their business instead of the challenges of their IT.

Roberts Technology Solutions provides team members with challenging opportunities to learn and master a wide range of technologies across a broad range of industries and offers competitive compensation and benefits.

System Administrator:

Successful candidate will be responsible for managing a wide range of Windows based servers, troubleshooting support issues, installing new hardware and software, and supporting several ancillary systems. It is crucial to be able to communicate clearly and effectively with clients and team members and be able to work under limited supervision.

Position responsibilities:

• Perform day-to-day system administration of Windows Server environments (Server 2012 – Server 2019)
• Network support, Firewall, Router, VLANS, Wireless
• Perform software and hardware installations
• Troubleshoot and resolve hardware/Windows Server Operating system issues
• Performance monitoring/analysis
• Assist in backup/data recovery strategies
• Other duties as assigned

Minimum Qualifications:

• 3 - 4+ years of experience as a fulltime System Administrator
• Active Directory experience
• Working knowledge of DNS and DHCP
• Experience with Group Policy
• Ability to multitask and prioritize work in a fast paced, dynamic environment
• Strong analytical, research, and problem-solving skills
• Moderate lifting (up to 80 lbs.) is required in the course of the day-to-day work
• Experience with 3 or more of the following technologies:

• • Microsoft SharePoint
  • Microsoft IIS
  • Microsoft 365
  • Microsoft Azure
  • AWS
  • VMware vSphere 6
  • iSCSI SAN technologies
  • SQL
  • Network management
  • VLANS
  • Firewall/Routers – WatchGuard, Cisco, HPE Aruba

Preferred Qualifications:

• 4+ years of experience as a fulltime System Administrator
• Experience with 6 or more of the above technologies
• Work with Small/Medium Business a plus

Job Type: Full-time

Pay: $60,000.00 - $95,000.00 per year

Are you driven to help others with their technology for the sense of accomplishment and joy of doing it? If so, you may have what it takes to be an RTS team member.

Roberts Technology Solutions, Inc (RTS) is an IT Solutions provider in the Cedar Rapids/Iowa City Corridor. We provide solutions for IT needs for small to mid-sized companies in the Corridor so they can focus on their business instead of the challenges of their IT.

The mission of a Technician (all levels) is to confidently assist clients to understand their request, troubleshoot, diagnose, and resolve all issues related to the technology devices. A Technician will be involved in providing proactive and reactive support for a client's needs regarding their networks, desktops, laptops, servers, applications, phones, tablets, and email and provide detailed documentation of the task. A Technician is expected to have advanced knowledge of Windows operating systems, as well as intermediate or higher knowledge of networking and Windows domain environments. Finally, it is crucial to be able to communicate clearly and effectively with clients and team members.

Key Criteria/Requirements

• Experience handling diverse customers, including customers from differing industries, company sizes, and organizational culture
• Experience working as part of a tight team - relying on others and having others rely on you
• Experience working in an environment where you are trusted to work independently at times and be self sufficient
• Experience working with multiple levels of clients and colleagues, from executives to hourly associates
• Experience working with a growing team
• Experience managing multiple priorities
• Experience focusing on the details
• Willingness to learn from staff mentors to develop professionally

Local candidates only.

Job Type: Full time

Please submit a cover letter and resume through the form on this page.

Are you driven to organize, remove chaos, and help others? Do you have exceptional communication skills and customer focused skills with a passion for service? Do you naturally push yourself to achieve high standards and get the details right? We have a great opportunity for a professional to join our high-caliber team in person, on-site in our Cedar Rapids Office.

Who we are:

RTS is an IT Solutions Provider in the Cedar Rapids/Iowa City Corridor serving small to medium-sized businesses since 1999. We are the most responsive, customer-focused IT firm in the Corridor and have an excellent reputation and client base.

Our Culture and Core Values:

• Customer-oriented – with integrity
• Outcome-oriented -- results-focused with strong performance culture
• Detail-oriented -- quality and precision-focused
• Team-oriented -- cooperative and collaborative

Success will be measured by:

• Excellent communication skills. At a minimum you will need the ability to communicate clearly and concisely. Ideally, you will have the ability to write concise client facing instructions and articles.
• Your highly organized and detail-oriented focus.
• Your ability to embrace and embody RTS core values.

Overview:

RTS is looking for an Administrative Professional to organize and coordinate administration duties and office procedures. . Your role is to bring a professional approach and attitude and to create and maintain an efficient work environment, ensuring high levels of organizational effectiveness and communication. Some responsibilities include scheduling meetings and appointments, greeting visitors, creating reports, and providing general administrative support to our team. Previous experience as an Administrative Professional or Office Administrator with some technical background would be an advantage. Experience with a variety of office software (email tools, spreadsheets, and databases) is also required along with a continuous improvement approach.

Essential Duties include but are not limited to:

• Detail Oriented Organization
• Understand accounting principles to enter and reconcile accounts
• Answer phone and direct calls
• Receive, enter, and charge products accurately
• Maintain confidentiality of client and staff data
• Communicate clearly and concisely with clients and staff via phone, email, and in person.
• Administrative support for the team.
• Manage calendar appointments for the RTS team.
• Receive shipments using a company defined SOP.
• Reconcile inventory using a company defined SOP.
• Prepare sales print materials.
• Maintain CRM information.
• Other Duties as Assigned

Local candidates only.

Job Type: Full time
Compensation: $20 - $30/hour plus benefits

If you have what it takes to fill this role, please submit a resume detailing your work and school history and accomplishments, as well as a brief, one-page summary explaining why you think you would make an excellent candidate for this position. Send these documents to jobs at robertstechs.comor submit on the form on this website: https://www.robertstechs.com/careers/

Location:

• Cedar Rapids, IA (Required)

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Retirement plan
• Paid time off

Schedule:

• Monday to Friday
• 8 hour shift

Job Type: Full-time

Salary: $20.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 3 years (Preferred)
• Administrative Experience: 3 years (Preferred)

Work Location: In person